Store Policies

1. Introduction

Welcome to brandsfire.com. By using our website and services, you agree to comply with the terms outlined in this policy. We reserve the right to modify these policies at any time, so please review them periodically.

2. Shipping & Delivery Policy

• All orders are shipped in non-transparent packaging to maintain privacy.
• Open box delivery is not available—packages must be accepted before opening.
• Typical package weight remains under 500 grams for faster, cost-effective shipping.
• Products are packed using waterproof material to prevent damage in transit.
• Delivery timelines vary by region, and estimates are provided during checkout.
• Once shipped, tracking details are sent via email or SMS.

3. Return & Refund Policy

• Returns are not accepted for size or quality-related preferences.
• Exchange is available for size-related issues only.
• Refunds are issued only for product disputes or verified manufacturing defects.
• Returned items must be unused, unwashed, and in original condition with all tags attached.
• Return requests must be initiated within 7 days of delivery.
• Refunds are processed post-inspection and may take up to 3 business days.

4. Cancellation Policy

• Orders can be canceled within 12 hours of placement.
• After this window, cancellations may not be possible if the order is already shipped.
• If canceled before dispatch, a full refund will be issued immediately.

5. Privacy Policy

• We collect only essential information such as name, address, and contact details for order processing.
• Data is stored securely and shared only with partners essential to fulfill your order (e.g., shipping and payments).
• We do not store payment credentials. All transactions are processed via trusted gateways.
• For more details, please see our Privacy Policy Page.

6. Terms of Service

• By using brandsfire.com, you agree not to misuse the website or engage in fraudulent activities.
• Product information and pricing may change without prior notice.
• We are not responsible for delays, damages, or losses caused by third-party shipping services.

7. Contact Information

For any queries regarding our policies, please reach out to us at:

📧 Email: support@Lovshy.com
📞 Phone: +91 6033517976